You may ask for the refund for added funds in your account balance on the invoice basis, but refunds are possible only if requested within 24 hours from the date of the transaction and the funds are unused. Note: Refunds will not be possible if you have used (fully or partially) your added funds from your account balance.
Refund on Campaigns/Orders
You may terminate the campaign or cancel the order (if applicable and available) to get the refund back to your account balance for unused/unspent budget/funds. Note: Refund will be given back to the account balance only but not be given on your invoice (original payment method)
Exceptions & Special Cases
There are some exceptions => for more details, please refer our refund policy at: