Business Development Specialist

New Delhi (IN), Full Time. ₹400,000 - ₹600,000

Our Mission
We're on a mission to organize the world's demand and make its supply universally accessible, well connected across our self-serve (SaaS) IT Platforms via innovations in processing and delivery. So businesses and their teams can spend more time building software that changes the world.

What We Do
TheSmartWare™ develops the next generation, self-serve, automated AdTech & MarTech platforms for innovating demand and supply.

Our holistic platform approach connects app developers, marketers, device manufacturers, advertisers and publishers to achieve greater business success. Thus finding, enabling, understanding, engaging and monetizing their target audiences more effectively. Over 35K+ advertisers / marketers have been running various marketing campaigns on the TheSmartWare™ network platforms already and over 100K+ conversions are delivered monthly.

We believe that the quick evolving mobile advertising market with ad formats like in-app videos, interstitials, banners and offerwalls is just the beginning. We are eager to shape the future of mobile advertising and are looking for your support to make it happen.

Our Brands
We are into multiple business verticals, for each business vertical we have a separate brand, some of them are outlined below

Who We Are
TheSmartWare™ is based in the heart of New Delhi, Noida. Our team includes entrepreneurs, economists and engineers. We enjoy superior quality, high reliability, speed and pragmatism. We are focused on simplicity for our customers by leveraging deep technical know how to build superior products and services.

Being part of TheSmartWare™ means being part of a team with substantial knowledge and experience in the mobile ad tech industry. The team has a significant entrepreneurial background. Working at TheSmartWare™ is one of the most exciting startup job opportunities in New Delhi today.

Our team works on global, cross-functional projects that are at the heart of what we do at TheSmartWare™. As a member of the business strategy team, you will deliver insights that drive decision-making, execution, and investments for our most critical initiatives. The role will be driving strategic plans, analyzing business performance and implementing operational improvements to scale the business. Success requires analytical savvy, problem-solving sophistication and a dedication to making the highest impact. We are looking for humble, hardworking and collaborative individuals that can think on their feet and thrive in a fast-paced environment.

We are a lean team, which will provide you opportunities to present directly to our senior leaders. Your impact will be felt immediately!

Sound interesting? Then come work at TheSmartWare™, we're nice! :)

Job Profile
  • Your daily routine job is to generate leads from various quality sources, analyse them and communicate with the potential leads and customers through various channels using sophisticated tools. Nurture and convert the leads. Help and guide the customers. Convert them, do up-selling, do cross-selling and develop new business opportunity for the organisation and overall achieve monthly sales target and hence increase revenue of the organization contributing to the overall mission of the company.

Responsibilities:

  • Strong hold in Digital Marketing to generate quality traffic and leads using Organic methods like SEO, Link Building, SMM, Email Marketing, Content Marketing and Paid methods like PPC Paid Ads, Blogger OutReach, Affiliate Marketing ...etc.
  • Handle leads (sales) & customers (support) and able to do technical discussion over call (Skype, Mobile, Google Meet etc.) and in writing (Email, chat) and convert them into customers.
  • Research and Analysis (Customers Profiling, Buyer Persona, Customer Cycle ...etc)
  • Create, Update, Manage Helpdesk customer support articles.
  • Create and manage self-help tours of various features for customer easy on board (via Intercom)
  • Convert leads on email, call, skype, FB Messenger, Intercom etc.
  • Proactively reach out to new or potential customers as Account Manager and help them in onboarding and customer success
  • Pre-Sale support, post sale support
  • Help customer with services, pricing, quote, technical ...etc things.
  • Devise and execute a successful business development strategy in line with the Company plans
  • Win new business and achieve agreed revenue and margin targets
  • Generate high quality leads that result in winning new projects and accounts
  • Develop new business relationships with top advertising, App development, Web Development and marketing agencies.
  • Write compelling business proposals
  • Pitch business proposals to clients, negotiate and close sales
  • Successfully manage the sales process from lead generation to conversion
  • Attend appropriate events and conferences, acting as the perfect agency ambassador while networking
  • Proactively reach out to new or potential customers as account manager and help them in on boarding.

Requirements:

  • 5+ years of related work experience at a high-performing technology company or management consulting; enterprise experience strongly preferred.
  • Have a minimum of 3 years of experience in winning new business for agencies in the digital sector and dealing with high profile clients.
  • Advanced analytical skills (including data modeling) and business insight
  • Experience dealing with unstructured business issues and successfully leading teams to resolve these issues
  • Ability to build clear and concise presentations, and communicate effectively with managers and executives
  • Strong task and project management skills
  • Must be confidant in handling foreign clients on call.
  • BA/BS degree from a credible university. MBA a plus. Have completed at least Bachelor’s Degree or MBA with digital marketing background
  • Have a proven track record of selling digital services to leading brands and corporate organizations.
  • Have a strong network of contacts which you will use to develop new business opportunities and to establish business relationships with top advertising and marketing agencies
  • Have a great understanding of App promotion and Marketing, ASO, SEO, SMM, Email Marketing and how they can benefit clients
  • Be experienced in all stages of the sales process from lead generation to conversion
  • Keep up-to-date and maintain a strong knowledge on all things.
  • Have great proposal writing, speaking, presentation and pitching skills
  • Be a motivated and focused individual with great organizational and interpersonal skills
Skill Sets
  • Search Engine Optimization (SEO)
  • Social Media Marketing (SMM)
  • Digital Marketing
  • Email Marketing
  • English Proficiency (Spoken)
  • Facebook Marketing
  • LinkedIn Marketing
  • Instgram Marketing
  • Quora Marketing
  • Search Engine Marketing
  • Sound Interpersonal Skill
  • PPC Paid Advertising
  • Client Acquisition
  • Sales & Support
  • Skype/Call Support
  • Lead Generation
  • Account Manager
  • Writing Self-Help Articles (how-to, getting started articles...etc)
Tool Sets
  • Client Business Messenger: Intercom, Crisp Chat
  • Ticket Management: Zendesk
  • Lead Management: HubSpot
  • Device OS: Windows, Android, iOS
  • Client Communication: Skype, Zoho Mail, GMail
  • Task Management: Asana, ClickUp
  • Team Cloud: GDrive, OneDrive, GKeep
  • Team Communication: Slack, Microsoft Teams
  • Team Meeting: GMeet, Skype

Bonus points:

  • MBA degree is an additional advantage.
  • Decent certifications from reputed company / agency in related fields.
  • Good experience of working with international clients.

TheSmartWare™ is where work happens. It connects you with the people and apps you work with every day, no matter where you are or what you do. We believe everyone deserves to work in a welcoming, respectful, and empathetic culture. We live by our values and hire accordingly.

Launched in February 2014, TheSmartWare™ is the fastest growing business application ever and is used by thousands of teams and millions of users every day. We currently have 2 offices in India, at New Delhi and Noida.

Ensuring a diverse and inclusive workplace where we learn from each other is core to TheSmartWare™'s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a fun place to work. Come do the best work of your life here at TheSmartWare™.

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